Protecting Personal Information

When our company asks you to provide your personal information as a customer, we clearly specify the purpose of using it and use it in the purpose range.
If the need should arise to use your personal information as a customer beyond the use purpose range specified clearly in advance, we will inform you of that and use it with your consent.

1. Basic Policies
  1. Our company does not disclose or provide your personal information as a customer to any third party except as follows.
    1. When we have your consent.
    2. When based on laws or regulations.
    3. When it is necessary for protecting someone's life, body or asset and obtaining your consent is difficult.
    4. When we delegate the handling of your personal information in the range necessary for accomplishing the use purpose.
    5. When our business is succeeded because of a merger, a demerger, a sale of business and others.
  2. Despite 1. above, when we judge it appropriate that our related company or agency respond to your inquiry about our product, repair or service, our company may provide your address, name, telephone number and other information for the related company and so on.
    In this case, you can request us to stop providing your personal information for them.

2. Purposes of Using Personal Information
When our company asks you to provide your personal information as a customer, we clearly specify the purpose of using it and use it in the purpose range.
If the need should arise to use your personal information as a customer beyond the use purpose range specified clearly in advance, we will inform you of that and use it with your consent.
The purposes of using personal information our company has are as follows.
  1. Sending products
  2. Sending information about our products, service and events
  3. Providing product support and maintenance
  4. Responding to inquiries and giving counsel
  5. Issuing guarantees and providing assured service
  6. Providing various kinds of membership service
  7. Product development and conducting questionnaires and monitoring systems
  8. Performance of contracts
  9. Business meeting with customers and so on

3. Provision of Personal Information
  1. This "Protecting Personal Information" is about the handling of personal information by Tanida Co., Ltd in Japan. It does not apply to our domestic related companies or overseas subsidiaries.
  2. If you are younger than 16 years old, provide your personal information for us with your guardian's consent, please.
  3. If you telephone our company's customer inquiry counter and so on, we may record what you speak so that we will not miss your words.
  4. Our company cannot be responsible for safety of your personal information on other companies' website linked to ours.
  5. If we have an important change or notification item, we will inform you of that on this page. See new information.
  6. Our company may revise Protecting Personal Information so as to protect your personal information better or with the change of related laws and regulations.